Slack Community Guidelines

Welcome New Georgia Project Action Fund Volunteer! This Slack team is where we will all come together to work on crucial voter outreach tasks. This document outlines our guidelines for using the Slack workspace, so please read it carefully!

How to Use Slack

If this is your first time using Slack, see our First-Time Login Instructions, linked below.

1. Download the Slack application on your phone and computer/tablet. We recommend using the Slack app because it’s easier to keep up with than the desktop version. If you have Apple devices, visit the App Store. If you have Android devices, visit Google Play. Once downloaded, you’ll need to add the New Georgia Project Action Fund Volunteer workspace (Click Here) and sign in using the account that you already created.

2. Join channels. The New Georgia Project Action Fund Volunteer workspace is made up of channels that separate out discussions about specific organizing tasks. Click the “Add channels” button on the left-hand side of your Slack screen to pull up a list of channels, and join any of the special volunteer team channels that interest you. We’ll make sure you get all the resources and materials you need to get started once you join!

#general: For team-wide communications and announcements. All team members that are on Slack are in this channel. #random: The only place in Slack where non-work related items should be posted. These posts should still be relevant to the New Georgia Project Action Fund, and kept to a minimum.
#texting-team: Where the Texting Team works together to text Georgia voters. If you have questions about the Texting Team, or run into any problems during your texting shift, this is where you should post.
#call-team: Where the Call Team works together to call Georgia voters. If you have questions about the Call Team, or run into any problems during your calling shift, this is where you should post.

3. Your Slack profile. We’ll use Slack to quickly communicate with volunteers, so it’s a good idea to make sure your profile is easy to identify, and that you have notifications turned on!

Making sure Slack displays your full name and adding a photo to your profile will make it easier for us to find you in Slack and answer your questions quickly. To make these changes, click on the square icon in the top right corner of your Slack screen and then click on “Edit profile”. You can make your profile photo anything you like (as long as it’s work appropriate!); it doesn’t need to be a photo of yourself.
Turn on notifications. Click on the square icon in the top right corner of your Slack screen and then click on “Preferences”. This will pull up a menu that will allow you to enable notifications. In particular, you should make sure you’ve enabled Slack notifications for direct messages & thread replies.

Community Guidelines

1. First and foremost, this is a work space. All conversation should be limited to the work we do at the New Georgia Project Action Fund. While we recognize that many of the people in our community may also be volunteering for other worthy and inspiring candidates & causes, this Slack is focused on the New Georgia Project Action Fund only.

2. Language and behavior. Please be respectful of everyone and use language that is workplace appropriate. Offensive or inflammatory comments used toward anyone else, including New Georgia Project Action Fund staff and other volunteers, will not be tolerated and will result in removal from this Slack team.

3. Always represent yourself as a volunteer. Be careful to ensure that you always represent yourself as a volunteer, and not an official representative of the New Georgia Project Action Fund.

4. Respecting everyone’s privacy. Some of the work you do as a New Georgia Project Action Fund volunteer might involve handling sensitive personal/identifying information for Georgia voters. Please do not share personal information (including email addresses, phone numbers, or any other private information) in posts sent to any public channels, such as #general or #random.

Asking Questions

If you have a question about the work that you’re doing, please ask in the appropriate Slack channel. If you don’t know where to ask your question, you can refer to the list of channels in the How to Use Slack section of this guide, or you can ask in the #general channel and someone will route you to the right place.

A staff member or experienced volunteer will usually answer you pretty quickly. Channel and team administrators are generally online and available to answer questions from 10am to 8pm ET.

If you have a question or concern that can’t be answered in Slack, or if you run into any issues that require escalation to staff, please email us at volunteer@ngpaf.org.

Please read and accept these guidelines on the Volunteer Agreement page. For step by step instructions on logging into Slack for the first time, please review the First-Time Login Instructions.