This compilation is a summary for informational purposes only and does not constitute professional or legal advice. Please contact the relevant goverment agencies or other professionals if you have questions or concerns about your particular situation.


Updated April 21, 2020:

Expanding on a prior proclamation, Washington Gov. Jay Inslee has banned utility companies until May 4 from disconnecting water, energy and phone service to homes due to nonpayment, citing the coronavirus public health emergency and the resulting unemployment crisis.

In his prior order, issued March 18, Inslee “strongly encouraged” public and private utilities to “take reasonable actions to mitigate the economic impacts of the COVID-19 pandemic,” urging but not requiring the utilities to halt disconnections for nonpayment during the emergency period.

For assistance, contact your utility company.

Utility COVID-19 response pages:

Low cost internet options:

Many internet service providers are waiving late payment fees and will not disconnect customers for late payments. Here are some companies that are offering free or low cost internet services:  

  • Xfinity WiFi public hotspots are now open to everyone.  
  • Comcast is offering two months free to new Internet Essentials customers in their service areas.