Tell San Francisco that Chinatown Needs Reliable High-Speed Broadband Access

Now is the time for action if we want San Francisco to be a city of innovation. We need your help in urging policymakers to prioritize access to high-speed broadband access in Chinatown and other underserved communities. Together, let's work towards a future where digital equity is a reality for all residents of San Francisco, regardless of their zip code or background.

Will you help us ensure that all communities in our city have access to reliable, high-speed broadband internet access? Send a letter to San Francisco Mayor London Breed and the San Francisco Board of Supervisors. Tell them that Chinatown needs to be part of the digital future.

如果我們希望舊金山成為一個創新的城市，現在就是採取行動的時候了。我們需要您的幫助，敦促政策制定者優先考慮唐人街和其他服務不足的社區獲取高速寬頻網路服務。讓我們共同努力，打造一個讓舊金山所有居民都能實現網路公平的未來，無論他們的郵遞區號或背景為何。

您能否協助我們確保我們城市的所有社區都能獲得可靠、高速的寬頻網路？致函舊金山市長 London Breed 和舊金山市参事委員會。告訴他們唐人街需要成為未來電子數碼化社會的一部分。

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Yes, I am open to be contacted and share my story. 我愿意分享我的故事，请联系我。

I am writing to you regarding digital broadband access in Chinatown

Dear [elected official],

As you make important decisions for San Francisco this year, I urge you to ensure that low-income and limited-English proficient communities of color are not cut off from the digital world. 當您們今年為舊金山做出重要決定時，我敦促您確保低收入和英語能力有限的有色人種社區不會與其他地區於使用網路服務方面落後隔絕。

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If we want San Francisco to be a city of innovation, access to reliable and affordable high-speed broadband internet is a must. It is essential to thriving communities and sustainable local economies. In San Francisco, almost half of Chinatown households or nearly 44% do not have an internet broadband subscription and for those who do, it is slow and unreliable.

Without reliable broadband access, students struggle to complete their homework, families find it difficult to search for jobs or access essential services, senior citizens stay isolated, and small businesses are hindered in their ability to compete in the digital economy.

I call upon Mayor Daniel Lurie and the San Francisco Board of Supervisors to take immediate action to ensure that all communities in our city have access to reliable, high-speed broadband internet access.

如果我們希望舊金山成為一個創新的城市，獲得可靠且價格實惠的高速寬頻網路是關鍵。這對於繁榮的社區和可持續的當地經濟至關重要。在舊金山，近一半的唐人街家庭（即近 44%）沒有訂購網路寬頻，就算那些訂購了網路寬頻的家庭來說，寬頻速度緩慢且不可靠。

如果沒有可靠的寬頻網路，學生很難完成作業，家庭很難找到工作或獲得基本服務，老年人會被孤立，小商業在數碼經濟的競争力也會受到阻礙。

我呼籲丹尼爾·羅偉(Daniel Lurie)市長和舊金山監事會立即採取行動，確保我們城市的所有社區都能獲得可靠、高速的寬頻網路。

I cannot stand idly by while our fellow San Franciscans are denied the opportunities that come with reliable broadband access. I urge you to demonstrate your commitment to digital equity by adopting the following measures: 1. Expand the Fiber to Housing Program and free high-speed fiber internet to all low-income neighborhoods through robust community collaboration. I urge policymakers to work with community institutions, partners, and community stakeholders to bring broadband infrastructure and free fiber internet to historically disinvested communities. 2. Hold Internet Service Providers (ISPs) that service San Francisco residents accountable to providing low-cost, quality internet access. ISPs do not provide guaranteed minimum speeds and use confusing pricing schemes, leaving consumers to take a chance on expensive internet service. In addition, many internet subscribers do not receive timely and in-language support for service issues. The Board should demand that ISPs provide in-language support for customers that have limited English proficiency. Customers cannot reap the full benefits of their plans if they cannot resolve technology issues. 3. Publish the Digital Equity Scorecard and commit to annual data collection and reporting. San Francisco has not delivered on the promises made in the Digital Equity Strategic Plan, making it difficult for the public to assess progress on the initiatives set forth in the plan. In order to build trust between local government and constituents, we urge city staff to provide more timely and open sharing of progress and work done to close the digital divide. The city should develop, maintain, and publish a database of actual speeds and pricing for each neighborhood. By adopting these measures, you ensure that disinvested communities like Chinatown are not left behind and that San Francisco can truly live up to its reputation as the tech capital of the world. 當我們的舊金山同胞被剝奪享受可靠寬頻網路的機會時，我不能袖手旁觀。我敦促您們採取以下措施來展示您對網路公平的承諾：透過強大的社區合作，將光纖網路擴展到住房計畫和提供免費高速光纖網路服務給所有低收入社區。我敦促政策制定者與社區機構、合作夥伴和社區利益相關者合作，為以往歷史上投資不足的社區提供寬頻基礎設施和免費光纖網路。要求為舊金山居民提供服務的網路服務供應商 (ISP) 負責提供低成本、高品質的網路服務。因為網路服務供應商没有提供最低速度保證，並使用令人困惑的定價方案，讓消費者要使用昂貴的網路服務。此外，許多網路使用者無法及時獲得針對服務問題的語言支援。董事會應要求 ISP 為英語能力有限的客戶提供語言支援。如果客戶無法解決技術問題，就無法獲得其計劃的全部好處。發布網路服務公平記分表，並致力於年度數據收集和報告。舊金山尚未兌現其網路服務公平記分表策略計劃的承諾，使公眾難以評估該計劃中提出的舉措的進展。為了在地方政府和選民之間建立信任，我們敦促市政府工作人員更及時、公開地分享縮小網路服務落差的進展和工作。城市應開發、維護和發布每個社區的實際速度和價格的資料。透過這些措施，您可以確保像唐人街這樣的投資撤資社群不會被拋在後面，並確保舊金山能夠真正不辜負其作為世界科技之都的聲譽。

Sincerely, [Your information here]